FAQs
01
What are your shipping options and delivery times?
We offer standard and express shipping options. Standard delivery times typically range from 3-7 business days, while express shipping can take 1-3 business days, depending on your location.
03
Can I return or exchange items if they don't fit or if I change my mind?
We do not accept returns or exchanges for change of mind or sizing issues. However, if the product is damaged or there is a manufacturing error, we offer a free replacement or refund within 30 days of the delivery date.
05
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
07
Can I cancel my order after it has been placed?
We are unable to cancel orders once they have been processed. Please review your order carefully before completing the purchase.
02
How do I determine the right size for me?
Please refer to our comprehensive size guide, which can be found on each product page. If you need further assistance, our customer service team is available to provide personalized sizing recommendations.
04
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal and other secure payment gateways.
06
Do you offer international shipping?
Yes, we provide international shipping to most countries. Please note that international delivery times may vary depending on the destination.
08
How can I contact your customer support?
Our dedicated customer support team can be reached via email at [info@bookVSR.com].
If you have any other questions or concerns, please don't hesitate to contact us. We are here to ensure your shopping experience with us is seamless and enjoyable.
CONTACT US
Have more questions ?
We tried to cover just about everything you need to know.
You can also email us at: info@bookVSR.com
or fill in our contact form: